Terms and Conditions
Agreement between User and gwenerin.com
Welcome to gwenerin.com. The gwenerin.com website (the "Site") is comprised of various web pages operated by Gwen Erin Natural Fibers ("GENF"). gwenerin.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of gwenerin.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
gwenerin.com is an E-Commerce Site.
The purpose of our website is to help customers learn more about our business. This includes products to buy or classes and events offered.
Visiting gwenerin.com or sending emails to GENF constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that GENF is not responsible for third party access to your account that results from theft or misappropriation of your account. GENF and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Children Under Thirteen
GENF does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use gwenerin.com only with permission of a parent or guardian.
We accept returns or exchanges on most new, unopened, and unassembled items within 30 days of purchase for a full refund. Some exceptions apply.
A credit will be issued via the original form of payment once the item has been received and approved through quality control in our shop. Returns must include all original parts and be in new condition. Allow up to 2 weeks for your return or exchange to be processed.
The following items are not eligible for return or exchange: Products that require extensive assembly or special order items. Dyes, partial quantities of yarn or fiber, opened kits. Wooden products that have been finished (by you). Clearance items.
Links to Third Party Sites/Third Party Services
gwenerin.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of GENF and GENF is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. GENF is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by GENF of the site or any association with its operators.
Certain services made available via gwenerin.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the gwenerin.com domain, you hereby acknowledge and consent that GENF may share such information and data with any third party with whom GENF has a contractual relationship to provide the requested product, service or functionality on behalf of gwenerin.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of GENF or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. GENF content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of GENF and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of GENF or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by GENF from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the GENF Content accessed through gwenerin.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless GENF, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. GENF reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with GENF in asserting any available defenses.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GWEN ERIN NATURAL FIBERS AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
GENF reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Ohio and you hereby consent to the exclusive jurisdiction and venue of courts in Ohio in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and GENF as a result of this agreement or use of the Site. GENF's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of GENF's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by GENF with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and GENF with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and GENF with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
GENF reserves the right, in its sole discretion, to change the Terms under which gwenerin.com is offered. The most current version of the Terms will supersede all previous versions. GENF encourages you to periodically review the Terms to stay informed of our updates.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, GENF may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase GENF's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
GENF collects and uses your personal information to operate its website(s) and deliver the services you have requested.
GENF may also use your personally identifiable information to inform you of other products or services available from GENF and its affiliates.
Sharing Information with Third Parties
GENF does not sell, rent or lease its customer lists to third parties.
GENF may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to GENF, and they are required to maintain the confidentiality of your information.
GENF may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GENF or the site; (b) protect and defend the rights or property of GENF; and/or (c) act under exigent circumstances to protect the personal safety of users of GENF, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by GENF. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the GENF website.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
GENF secures your personal information from unauthorized access, use, or disclosure. GENF uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Children Under Thirteen
GENF does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, GENF may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via email from GENF, you may opt out of such communications by following the link to Manage Subscription at the bottom of the newsletter.
Changes to this Statement